News Analysis

Data and the Customer Experience

One critical way data and the IoT (Internet of Things) is influencing today’s connected world is by enabling better customer experiences. From servicing machines proactively and reducing downtime to delivering personalized deals and coupons to retail customers, data, predictive analytics, and automation have opened doors to new levels of immediacy, personalization, and convenience. For customers, this can equal a smoother experience and faster, improved service that’s tailored to their specific needs.
By | 2017-11-22T17:07:33+00:00 11/29/2017|

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