Santa Clara, Calif., – September 6, 2017 – Sensory, the leader in on-device AI technology will be providing the first public demo of its in-app virtual teller at FinovateFall 2017 in New York City. Sensory’s bank teller app is a proof-of-concept demo and application for Sensory’s advanced embedded artificial intelligence (AI) technologies working together to provide bank and financial institution customers a lifelike bank teller experience directly on their smartphones and tablets, without the need and risk of sending valuable information to the cloud. The demo application will be released for banks to test and incorporate into their apps in Q4 2017. This turnkey solution includes application source code for bank customization and technology modules for Sensory’s complete product line, including: TrulySecure™, TrulyNatural™ and TrulyHandsfree™.
“Sensory’s virtual bank teller demo is a great example of why interest in Finovate continues to grow year-over-year,” said Greg Palmer, VP of Finovate. “Our goal is to help our audience of key decision makers from banks and financial institutions learn about new technologies that are empowering the future of banking. With the growing interest in AI, chatbots and biometric authentication in the banking industry, Sensory’s virtual bank teller offers much appeal to progressive banks looking for new and innovative ways to improve the safety and customer experience of mobile banking.”
Sensory’s speech-based natural language user interface is powered by TrulyNatural, Sensory’s embedded large vocabulary speech recognizer with hands-free wakeup from TrulyHandsfree technology. This allows users to interact with the app by voice, saying the kinds of things they’d say to a human bank teller. A talking avatar with accurate lip synchronization and high-quality text-to-speech synthesis is added so that the app can speak its responses back to the user in a natural sounding and looking manner.
The virtual teller experience is made very secure by integrating TrulySecure, a FIDO-certified fusion of face and voice biometric authentication technologies. Requiring no additional hardware or specialized biometric scanners, TrulySecure provides the use of face and voice biometrics for convenient, quick and secure user authentication – The bank teller simply looks at the user and hears their voice to confirm identity.
Like all Sensory technologies, the in-app virtual teller runs completely on device, making it fast, reliable and much more secure because no private data needs to be sent to the cloud. Furthermore, by integrating the technologies from a single source banks do not need to go shopping for various components from alternative players. This helps reduce risk and cost in deployments.
“Not all banking apps are simple to navigate. Sometimes adding security detracts from the user experience,” said Todd Mozer, CEO of Sensory. “Taking what we’ve learned from more than two decades of revolutionizing how people interact with technology, we’ve created a smart, convenient and very secure user interface for mobile banking apps that emulates the experience of interacting with a human bank teller. Now, with a virtual teller on any mobile phone, users can check their balance, wire money, apply for a loan and more by simply speaking to the virtual teller in their banking app.”
Sensory will be presenting its in-app virtual teller demo on the main stage at FinovateFall 2017, held at the New York Hilton Midtown, on September 11-14, 2017.