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The Evolution of Talent and Technology

Talent and technology will coexist, as a new era of work begins to emerge. Those working in the workplace today know that the way we work is changing as quickly as technology is. We must adapt to both at a fast rate. Today, let’s explore some of the biggest tech and work trends for 2024 and beyond.

A new report—the IT Talent Trends 2024 Report from Info-Tech Research Group—points to four big trends to watch in 2024 and beyond.

Certainly, an obvious one is the rise of a hybrid work culture. Even with this transition, productivity has remained relatively constant. We see 28% express concerns in 2024, which is only slightly up from 25% in 2023. What has changed is today there are greater concerns related to employee well-being and signs of demotivation.

The second trend is we are seeing shifting cultural dynamics, which combines leadership, cultural intelligence, technical acumen, and adaptability. Here a big challenge is IT recruitment. According to 65% of respondents, the average time to hire exceeds three months, and for 30% of organizations, this process extends beyond five months. Furthermore, nearly half of respondents do not believe they have the proper organizational structure for their organization. The research findings also highlight specific recruitment challenges, with roles in senior leadership, enterprise architecture, and data and business intelligence identified as particularly difficult to fill.

The third trend is that employee experience has become king. Employees are more than just workhorses, garnering productivity for businesses. Rather, they are demanding more focus on wellbeing and work-life balance. There is still much work to be done here. Unfortunately, only 12% of respondents feel their IT organization is highly effective at designing a positive employee experience, and 48% of IT employees strongly agree they have higher stress now compared to one year ago.

Finally, we are seeing the rise of man and machine—something we have written about here many times. This suggests while nearly 85% of organizations are currently using AI (artificial intelligence) in various capacities, more than 57% of IT leaders anticipate a positive impact from AI on their organizations, with 18% expecting it to bring transformative changes.

The challenge then becomes aligning technology and workplace values and mission to improve overall hiring, retention, and employee sentiment. Perhaps the solution is RevOps (revenue operations), which is the alignment of sales, marketing, and customer success operations across the entire customer lifecycle.

In the construction industry, technology can help spur this along. Consider the example of Command Technologies, which offers Command Post, which is a solution rooted in RevOps and collects key information from sales, marketing, construction, and service departments to provide senior management with a high-level end-to-end view of the future while leaving day-to-day processes within the departments.

The use of technology such as this will break down the silos between departments, bringing growth, operational efficiency, and enabling construction companies to keep all the teams on the same page. At the core of RevOps are four pillars: people, process, data, and technology. The objective is to ensure alignment across the business.

As we move forward into a new era of work, how will man and machine work together? That is the million-dollar question every organization is asking. Stay tuned. There is certainly more to come, as we continue to align people, process, and technology.

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