Author: Connected World

If we want digital transformation to take hold in the manufacturing industry, we must consider how people, process, and technology work together, hand-in-hand. It sounds simple enough, but it’s not. We need to be careful to consider all three, and not just simply turn to technology to plug a hole or solve a problem in one of the other areas. This seems to be where manufacturers are investing millions only to find out later—even sometimes much too late—they needed to consider the importance of three in tandem. Perhaps one of the biggest hurdles today is the “people” side of the…

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Food wholesalers and distributors often still use manual, inefficient, and time-consuming methods to take customer orders. Think phone, text, and email. The process of converting this to an ERP (enterprise-resource planning) system is challenging to say the least. Enter AI (artificial intelligence), which can help food wholesalers and distributors receive incoming orders from their customers. As one example, AI Orders—an automated order processing module—will be added as part of GrubAssist, which is a suite of enterprise AI assistants to give insights, analysis, and workflows to food supply chain businesses. AI Orders monitors multiple channel sources and can help convert emails,…

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