Author: Connected World

IDC predicts by 2024, digital-first enterprises enable empathetic customer experiences and resilient operating models by shifting 60% of all tech and services spending to as-a-service and outcomes-centric models.

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The COVID-19 pandemic has proved without a doubt the value of leveraging data and cutting-edge technologies in the health and medical fields. While applying data to improve healthcare was already a priority for many institutions, practitioners, and other entities pre-pandemic, COVID seems to have exacerbated the demand for just about everything that can make medical care better, smarter and more personalized, and more accessible. According to Allied Market Research, the global healthcare IT market will exceed $880 billion by 2030, which is up from around $250 billion in 2020. The firm says market growth is thanks in part to factors…

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In the quest for developing smarter cities across the country, local municipalities are doing whatever it takes to gain intelligence. However, it’s not only the biggest cities that can embrace smart technologies. In fact, the town of Cary, N.C., is one of the smartest towns in the United States with just over 175,000 local residents. Town of Cary officials are committed to improving the lives of its local citizens and has been for more than a decade. In 2007, the town enlisted the help of a local analytics systems and solutions provider, SAS, to improve public safety an development services…

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The global market for cosmetic procedures is set to reach $66 billion by 2026. But with such demand on the rise, how can healthcare clinics keep pace, while delivering first-class patient outcomes and impeccable safety standards? The solution lies in going digital and private clinics must turn to CRM (customer-relationship management) and supply-chain technology to replace archaic legacy technology that is relied upon today. No matter the industry, consumers expect great CX (customer experience), but for private healthcare clinics burdened with outdated legacy systems, such CX offerings lag behind the rest. To build and maintain a competitive advantage, clinical outcomes,…

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